Do managers serve as role models for integrity?
Do managers encourage employees to speak up and raise critical issues?
How prepared do employees feel to handle situations that could lead to violations of the organization’s Code of Conduct, policies or the law?
Do communication tools and channels cover integrity and compliance (I&C) and reach all levels of employees and management?
Do internal guidelines comply with international standards (as defined e.g. in the UN Social Development Goals)?
How does the organization react to requests from NGOs regarding cases of human rights allegations and how do other companies in the industry behave?
Diversity and anti-discrimination:
How strong is the organization's commitment towards diversity and anti-discrimination compared to other companies in the sector?
How accurate is the reporting in terms of data protection compared to other companies in the sector?
The Integrity Index® follows a multi-methodological approach to ensure validity and objectivity.
The Integrity Index is a 360 degree measurement tool which involves all internal and external stakeholders, e.g. employees, suppliers, customers (stakeholder approach) and reflects on all organizational dimensions.
Data sources are comprised of analyses of company-internal data and public sources, employee and manager surveys and qualitative interviews with internal and external experts. All data is evaluated, quantified and transferred into a numerical value according to standardized criteria. The cumulated result represents how close the company is to the benchmark (100).
The only instrument existing to measure organizational integrity including all stakeholders’ perspectives comprehensively
Assessed in cooperation with a renowned scholar for business ethics from the Technical University of Munich
Considering global initiatives
Based on standards recognized worldwide set by the ECI (Ethics & Compliance Initiative) and GRI (Global Reporting Initiative)
The assessment is based on standardized processes, which are retraceable and audit-proof
An important tool for identifying and subsequently closing gaps regarding five dimensions (especially integrity culture), proven and implemented at Volkswagen
Fact- and perception-based
Methodology received highly positive feedback so far, especially following the independent experts’ assessment
Suited to function as a KPI to measure the progress and status of all aspects of integrity
The range of results from 1-100 makes it possible to categorize companies and list them in national and global rankings
The Integrity Index® is based on three central approaches: the stakeholder approach, the integrity triad and the ECI principles
- The Stakeholder Approach acknowledges that the integrity of an organization is expressed in its relationships with internal and external stakeholders - i.e., with employees and customers, suppliers and shareholders, politics and society.
- The Integrity Triad represents a triple check. Each topic relevant to integrity is assessed with three questions. First, positioning: What is being said? Second, institutionalization: Is what is said also stated? Third, keeping one's word: Are promises also kept?
The ECI (Ethics & Compliance Initiative) Best Practices are the foundation of the Integrity Index®. ECI is a best practice community of organizations that are committed to creating and sustaining high quality ethics & compliance programs.
The ECI bases their recommendations for organizational integrity and compliance on five principles.
The Integrity Index® brings significant value to organizations. Here are the ten main benefits your organization will gain in applying the Integrity Index®:
- Makes integrity tangible based on facts and presentable internally and externally
- Measures the current integrity status and progress (after recurring assessment)
- Identifies integrity-relevant risk areas of the organization
- Serves as a structural early warning system for integrity topics in the organization
- Shows the extent to which the organization's integrity efforts are going in the right direction
- Supports the implementation of target-oriented measures
- Makes long-term changes in mindset and behavior visible on management and employee level
- Emphasizes and proves the importance of integrity and compliance - internally and externally
- Supports an open and transparent communication in order to strengthen stakeholders’ trust
- Implements an international and cross-industry standardized instrument
The Integrity Perception Workshop is an instrument that measures the degree to which integrity and compliance have found their way into peoples’ everyday work lives. Thus, organizations get necessary information on how their integrity and compliance efforts are perceived by employees and managers.
Furthermore, the Integrity Perception Workshop is designed in a way that involves and motivates participants in terms of integrity and compliance. Participants discuss results directly and make suggestions regarding the improvement of integrity and compliance in the organization.
The Integrity Perception Workshop was piloted at the Volkswagen Group, in more than 10 countries, in four continents (for example in Germany, the United States of America, China, Brazil, Mexico, Spain and others).
Do managers talk to their teams regularly about integrity, compliance and possible risks?
Do managers demand and promote integrity and rule-compliant behavior?
Can employees openly address possible problems or risks?
Do employees fear disadvantages if they point out grievances or rule violations?
Do employees experience the company as consistent in dealing with rule violations?
The Integrity Perception Workshop ...
- Introduces the subject of Integrity & Compliance to the organization
- Shows the organization’s solidarity by bringing all departments together
- Enables an open and direct discussion of integrity, above and beyond departments and hierarchies
- Brings integrity to people's everyday lives and demonstrates how it affects themselves
- Turns affected employees into participants and let them generate ideas together
- Demonstrates the board’s commitment because it approaches integrity openly and critically
- Creates a positive experience and association and makes integrity tangible
- Provides an honest status quo of the organization, because perception equals reality
- Allows to adapt the program and approach by deriving measures from ideas
- Measures progress repeatedly, where it matters: by asking people in recurring Workshops