Pre-assessments serve as an initial indication of an organization’s integrity status. There are three types of pre-assessment available. All of them can be conducted onsite, within two days:
The Integrity Pre-Test for individual dimensions, that pre-tests all measuring points of one dimension (traffic light result, no numeric result).
A comprehensive Integrity Quick Check on all dimensions for a pre-estimation of a complete assessment (traffic light result, no numeric result).
The Audit Integrity Culture assesses all measure points of the Integrity Culture dimension (in-depth, with numeric result).
The Integrity Index®: Innovative, holistic and comprehensive measurement of organizational integrity
- by involving all internal and external stakeholders (e.g. employees, suppliers, customers) and
- by reflecting on all organizational dimensions.
Data sources are analysis of company-internal data and public sources, survey of employees and managers and qualitative interviews with internal and external experts. All data is evaluated, quantified and transferred into a numerical value according to standardized criteria. The cumulated result represents how close the company is to the benchmark (100).
The Integrity Index® gives an answer to:
- Leadership: Do managers serve as role model for integrity?
- Speak-up culture: Do managers encourage employees to speak up and raise critical issues?
- Enablement: How prepared do employees feel to handle situations that could lead to violations of the organization’s Code of Conduct, policies or the law?
- Internal communications: Do communication tools and channels cover I&C and reach all levels of employees and management?
- Environmental protection: Do internal guidelines comply with international standards (as defined e.g. in the UN Social Development Goals)?
- Human Rights: How does the organization react to requests from NGOs regarding cases of human rights allegations and how do other companies in the industry behave?
- Diversity and anti-discrimination: How strong is the organization's commitment towards diversity and anti-discrimination compared to other companies in the sector?
- Privacy: How accurate is the reporting in terms of data protection compared to other companies in the sector?
The Integrity Perception Workshop is an instrument that measures the degree to which integrity and compliance have found their way into peoples’ everyday work lives. Thus, organizations get necessary information on how their integrity and compliance efforts are perceived by employees and managers.
Furthermore, the Integrity Perception Workshop is designed in a way that involves and motivates participants in terms of integrity and compliance. Participants discuss results directly and make suggestions regarding the improvement of integrity and compliance in the organization.
The Integrity Perception Workshop provides an answer to the following questions:
- Do managers talk to their teams regularly about integrity, compliance and possible risks?
- Do managers demand and promote integrity and rule-compliant behavior?
- Can employees openly address possible problems or risks?
- Do employees fear disadvantages if they point out grievances or rule violations?
- Do employees experience the company as consistent in dealing with rule violations?
The results of the Integrity Index® assessment and the Integrity Perception Workshop provide a status quo of an organization’s integrity. Furthermore, it is possible to enrich this knowledge with additional analyses, either with individual dimensions or specific aspects of the Integrity Index®, or with the Integrity Perception Workshop.
Benchmarking one’s own results against the database is of significant importance as it makes comparison with other companies possible and leads to better understanding of one’s own position, while providing valuable information for a gap analysis.
Competitor analysis helps our customers explore aspects in which their peers are strong and, thus, gain the possibility to align with and/ or exceed the competition. In this context, customers can inform themselves about industry trends, competitor profiles and SWAT analyses.
Cross-industry best practices enable companies to understand which world-class best practices are most suitable for them in increasing their organizational integrity. This is how our customers benefit from the full picture of external organizations’ efforts.
After measuring integrity is before measuring integrity: If the status of an organization's own integrity efforts is known, an organization can initiate a planned and controlled improvement process. This process can be managed so that a targeted increase in the Integrity Index® score or Integrity Perception Workshop result is aimed to be achieved for the next survey. However, the GOII also offers to support the entire integrity improvement process according to proven methodology to close the gaps, i.e. from measurement, identification of improvement potential to implementation of measures.
Specifically, the GOII supports through:
- Design of such an Integrity Improvement Process
- Recommendations for action by using "Critical activities for next level - Analysis" (in order to present exactly those measures that would be required for specific X additional points), oriented on industry standards and best practices
- Consensus development for the procedure (board presentations, alternatives etc.)
- Setting up and moderating the specific dialogue in the organization
- Implementation of specific Integrity Improvement Workshops in all departments up to a unique Integrity Improvement Tracking Tool and Project Management.
The entire improvement process can be designed in waves.
The Integrity Index® and the Integrity Perception Workshop are based on frameworks that allow for recurring measurements. They can be repeated and therefore, results can be collected and compared. Thus, evidence of successful improvements can be demonstrated and the effectiveness of improvement efforts can be tracked and controlled.
Our recommendation is that the Integrity Index® should be repeated every two years as some improvement measures and new processes need time to be implemented. In contrast, the Integrity Perception Workshop could be repeated every year as its framework reinforces knowledge of and motivation for integrity, while simultaneously conducting a measurement of the latter.
A top management’s willingness to measure a company’s culture demonstrates the commitment to integrity and the willingness to listen and learn – leadership qualities that are attractive to shareholders, investors, customers, employees and the public.
If you want to make the most of the Integrity Index®, a targeted communication is indispensable. We create and execute an elaborate communication strategy alongside your integrity efforts that draws in all important internal and external stakeholder groups and highlights your integrity success stories:
- Development of strategic communication goals
- Definition of target groups
- Selection of communication channels
- Development of a communication roadmap
- Content creation (i.e. Reason Way, Success Stories, FAQs, Key Messages)
In a time, when integrity is more important than ever in the public perception, companies should strategically leverage their integrity capacity publicly and make use of the Integrity Index® certification as a promotionally effective signal to insiders and outsiders that your company applies to the highest standards of integrity. If companies want to, they can also be listed in our Integrity Index® Rating.
More details coming soon.